Terms Of Service

Welcome to Pier21! By using our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. General

By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our site or services.

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and your continued use of the site means you accept those changes.

2. Products and Orders

All products listed on our website are subject to availability. We reserve the right to limit quantities or cancel orders at our discretion, including those that appear to be placed by resellers or distributors.

We strive to provide accurate product descriptions and pricing, but errors may occur. If we find an error in pricing or product details, we’ll notify you before processing your order.

3. Payments

We accept major credit/debit cards and other secure payment methods offered at checkout. All transactions are processed securely. Prices are listed in your local currency unless otherwise noted.

4. Shipping & Delivery

Delivery times may vary depending on your location and shipping method. We aim to ship orders promptly and will provide tracking information once your order is dispatched.

5. Returns & Exchanges

We accept returns for eligible items within a specified return window. Items must be unused and in original packaging. Please review our Return Policy for full details.

6. User Conduct

You agree not to use our website for any unlawful or prohibited purpose. Harassment, fraudulent activity, or misuse of content or services is strictly prohibited.

7. Intellectual Property

All content on this site (images, logos, designs, text, etc.) is the property of Pier21 and may not be used or reproduced without written permission.

8. Limitation of Liability

Pier21 is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for your order.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the country or region where Pier21 operates.